ArcaMax

Aaron McIntosh thought he was following the rules of the Avis-Uber partner program until his bank flagged the rental company's billing as fraud. By the time he was able to explain the situation, Avis had repossessed the car and banned him for life. Can a consumer advocate get this driver back on the road?

Q: I was renting a car through the ...Read more

Christine Grosart's car rental through Booking.com turns into a financial headache when Avis charges her extra by mistake. The company admits its mistake but only sends her a partial refund. Is the money gone forever?

Q: I booked a car in Spain through Booking.com for a rental with Avis. Everything seemed fine until I had a family emergency ...Read more

John Fisher and his wife are stranded in Atlanta after a weather delay makes them miss their flight connection. A representative suggests that they rent a room to rest, but the airline later denies their claim and downgrades their seats. Can he get his money back?

Q: My wife and I recently flew Delta Air Lines from Hartford, Connecticut, to ...Read more